Help Topic: Granting Admin rights to send Office365 emails

If your Office365 Admin has not granted access to allow TrackerRMS to access your Office365 account, you will receive a message like this when trying to connect Office365:

To grant access, your Admin needs to follow these instructions:

1. First, find your "Tenant ID" from the Azre Active Directory by opening the Microsoft 365 Admin Centre at https://portal.office365.com 
2. Click the "Admin" option on the left menu
3. Click "Show all" to show all Admin Centers
4. Click the "Azure Active Directory" option
5. In the Azure Active Directory admin center, click the "Azure Active Directory" on the left menu
6. In the "Overview" page you will see the "Tenant ID" which you can copy from this page

UK Clients

For UK clients, replace the {tenant-id} in the following link with the Tenant ID above and open

https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=5353a3d2-8ca9-42d2-b567-ea399ccb5e38&redirect_uri=https%3A%2F%2Fukevo.tracker-rms.com%2FOffice365%2FCallBack

US Clients

For US clients, replace the {tenant-id} in the following link with the Tenant ID above and open

https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=5353a3d2-8ca9-42d2-b567-ea399ccb5e38&redirect_uri=https%3A%2F%2Fusevo.tracker-rms.com%2FOffice365%2FCallBack

This will present the Admin with a confirmation to logon and then list the items to approve:

Clicking accept will grant permission and allow clients to connect their Office365 plugins.

Consent and Permissions

Your Office365 Admin team will be able to confirm these settings relating to user's ability to consent to the Office365 email connection.

To view permissions access, your Admin needs to follow these instructions:

1. First, login to the Azre Active Directory by opening the Microsoft 365 Admin Centre at https://portal.office365.com 
2. Click the "Admin" option on the left menu
3. Click "Show all" to show all Admin Centers
4. Click the "Azure Active Directory" option
5. In the Azure Active Directory admin center, click the "Azure Active Directory" on the left menu
6. Click Enterprise applications
7. Click Consent and permissions

If your consent look like this, you will have no issues:

If your consent look like this then you need to add additional permissions to cover the scope of the Office365 connection by declaring them as "low impact":

Adding Permissions

Click on the Permission classifications option on the right to open the permissions page:

You may see the following standard permissions:

Use the Add permissions button to include the following from the Microsoft Graph API:

Keywords: Outlook; Office365; Admin rights