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Help Topic: REST API Information


Tracker REST API Overview

Quick-Start Resources

  1. Interactive API Documentation by Region
  1. Authentication Guide
    Check out the attached PDF for a step-by-step walk-through.

Authentication issues?

  1. Generate your bearer token under Tools & Settings → Security Settings → API
  2. Exchange it for a JWT via /api/Auth/ExchangeToken
  3. Hit the “Authorize” button in the docs with your JWT (valid for 7 days during beta)

Getting started

  • All calls require JWT authentication in the Authorization header
  • Rate limit is ~100 requests/min
  • Use the interactive docs to test calls before coding
  • Download the OpenAPI specification for code generation

Key Endpoints

  • Get system lookups and custom fields (/api/v1/MetaData)
  • Search contacts with flexible parameters (/api/v1/Contact/Search)
  • Find job opportunities (/api/v1/Opportunity/Search)
  • Search candidates and resources (/api/v1/Resource/Search)

 Technical Notes

  • Beta version—stable but evolving
  • All record types support Create, Read, Update, Delete (CRUD) operations
  • Custom fields are fully supported across all record types
  • Webhook support available for real-time updates

Need more information?

If you’re looking for a deeper partnership or have a complex workflow in mind, let us know:

  • Your company and integration goals
  • The specific use case or workflow
  • Rough API call volumes

Just drop those details to trackerapi@tracker-rms.com and we’ll get you set up.