July 2025 Update
Tracker has released a new REST API - please check out the links for more information:
Interactive API Documentation by Region
- US: https://evousapi.tracker-rms.com/swagger/index.html
- Canada: https://evocaapi.tracker-rms.com/swagger/index.html
- Everywhere else: https://evoglapi.tracker-rms.com/swagger/index.html
The old API connections will still function but there will be no updates
Please reach out via Live Chat, ticket or email clientsupport@tracker-rms.com to have an API Sandbox account created to start testing the new version.
createLead
| POST | /api/widget/createLead | 
Able to payload of data to the api in order to create a lead record within the TrackerRMS database.
Sample Request:
{
       "trackerrms": {
              "createLead": {
                     "credentials": {
                           "username": "my.name@domain.com",
                           "password": "Welcome123",
                           "oauthtoken": "1bc7ca1e-8b9a-11e9-bc42-526af7764f64"
                     },
                     "instructions": {
                           "createpersonifnotexists": true,
                           "notifydepartment": false
                     },
                     "lead": {
                            "leadname": "New Contact Us Submission",
                           "department": "Sales",
                           "source": "Website ",
                           "description": "Lorem ipsum dolor sit amet.",
                           "leadpersontype": "N",
                           "firstname": "John",
                           "lastname": "Brown",
                           "fullname": "John Brown",
                            "jobtitle": "Managing Director",
                           "company": "ABC Incorporated",
                           "address1": "2567 Lexington Avenue",
                           "address2": "",
                           "city": "New York",
                           "state": "NY",
                           "zipcode": "10263",
                           "country": "United States",
                           "businessphone": "555-2387",
                           "homephone": "555-6890",
                           "cellphone": "888-3465",
                           "email": "john.brown@abcincorp.com",
                           "linkedin": "https://linkedin.com/jbabc/",
                           "website": "",
                           "image": ""
                     }
              }
       }
}
Sample Response:
{
    "status": 0,
    "message": "success",
    "count": 0,
    "recordId": 0,
    "recordName": “”
}
Lead Person Types:
| N | Contact | 
| R | Resource (Candidate) | 
Response status codes:
| 0 | Success | 
| 1 | user not found | 
| 2 | user not active | 
| 99 | Invalid request |