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Help Topic: checkPerson


July 2025 Update

Tracker has released a new REST API - please check out the links for more information:

Interactive API Documentation by Region

The old API connections will still function but there will be no updates

Please reach out via Live Chat, ticket or email clientsupport@tracker-rms.com to have an API Sandbox account created to start testing the new version.

checkPerson

POST

/api/widget/checkPerson

Able to pass the unique client API key (from TrackerRMS) and username (the user’s email address) to the api along with key contact information to check they exist in the system and which record types have been found.

Sample Request:

{
   "trackerrms": {
       "checkPerson": {
           "credentials": {
               "username": "my.name@domain.com",
               "password": "Welcome123",
               "oauthtoken": "1bc7ca1e-8b9a-11e9-bc42-526af7764f64"
           },
           "details": {
               "email": "person.name@domain.com",
               "phone": "5557672",
               "linkedin": "http://www.linkedin.com/my/profile"
           }
       }
   }
}

Sample Response:

{
   "status": 0,
   "message": "success",
   "count": 0,
   "recordLink": "https://usevo1.tracker-rms.com"
   "recordTypes": "CRU"
   "firstRecord": {
"fullname”: “John Smith”,
“jobtitle”: “Managing Director”,
“company”: “ABC Incorporated”,
“phone”: “555-6893”,
“cell”: “555-8928”,
“email”: “john.smith@abcorp.com”,
“linkedin”: “https://www.linkedin.com/in/johnsmith”
}
}

 

Response status codes:

0

success

1

user not found

2

user not active

99

Invalid request

 

Response Record Types:

C

Contacts

R

Resources

U

Users