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Help Topic: Forgotten Password?

If you forget your password, you can request a reset by using the Forgot? link on the main logon page at


You will be asked to confirm your email address in the Forgot Password field so enter this and click the Reset Password button.  This will send you a reset password email:


To enter a new password, click the  CLICK HERE TO RESET PASSWORD  button where you will be taken to a web page to enter your new password.

Please note that this link will expire after 10 minutes so must be actioned on receipt.