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Help Topic: How to Lock or Unlock a User


This lesson shows you how to Lock or Unlock a User

 

  1. Click on your name in the top right corner and click on “Tools & Settings.”

 

  1. From here you will be able to click on “Setup a new Tracker user account or update an existing user” or “User Setup” and then by clicking on “Users” on the left-hand side to get to the same area.

 

  1. Once you are on the Users page click on the drop-down menu to look at all the users, then click on the user you would like to unlock.

 

  1. Over on the right-hand side, next to the password, click on the down arrow and click on “Lock this User.”

 

  1. Once you have a warning that says the user is locked, you will see in the general settings your user will either be locked in or unlocked with a lock or unlocked icon displayed. If you would like your user to be unlocked use the down arrow again and click on “Unlocked.”

 

  1. If you would like your user to be unlocked use the down arrow again and click on “Unlocked.”