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Help Topic: How to stop a Sequence


This lesson details how to stop a Sequence or Sequences.

At any point during a sequence, you can stop one or all sequences against a person by ticking the check box next to their name and using the "Stop Selected Sequences" option in the Action menu.

To stop all sequences for a given person, open their record and use the "Stop All Sequences" button located above the Sequences list.

We can also stop sequences through a web form being completed. This also now includes when a form pack is submitted. You will see this option now available to you within sequence templates: