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Help Topic: Viewing and Editing Articles


This lesson details how to view and edit a current Article within your KnowledgeBase.

You will need to have the privilege to 'Edit KnowledgeBase Articles' within your User Group in order to edit or Articles, so if these options aren't available, you will need to contact your Administrator, or Client Success Manager for them to give you access. 

Hover over the Discover Tab and select 'KnowledgeBase' from the dropdown.

Go to the Folder in which your Article is saved and click the arrow to the right of the name of the one you wish to edit

 

 

When you open the Article, you will see the 'Edit Article' button on the right, click here

You will then see the editable Article.  Make any necessary changes and hit Save