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Help Topic: Sharing an Article on the Portal

This lesson details how you can share an Article on the Portal for Contacts and/or Candidates to access

You will need to have the privilege to 'Edit KnowledgeBase Articles' within your User Group in order to share Articles on your Portal, so if this option isn't available, you will need to contact your Administrator, or Client Success Manager for them to give you access. 

Hover over the Discover Tab and select 'KnowledgeBase' from the dropdown.

You can then either select an Article which has already been added to the KnowledgeBase if you need to add the 'Share On the Portal' option, or to create a new Article and share, click the Green 'New' button to the right of the screen

Once you have the following dialogue box open, you will see the 'Shared Article on Portal' field

Switch the Toggle to the right to 'Yes' to share on your Portal and click 'Save'