1. Selecting the TrackerRMS Campaigner vs your Mail Server
- Once you are ready to schedule your campaign, you will have the option to select the following
- We recommend using the TrackerRMS Campaigner tool as the Send From Option, as it will track all email activity (Emails opened, emails bounced etc.)
- If you choose to use your own mail server settings, the email activity will not be trackable
- If you would like to send the campaign using your own email address, even when selecting the TrackerRMS campaigner, you can find out more using this help article
- This will require some technical expertise on your part to alter your DNS (Domain Name Services) file to include what are called DKIM records, and a minor update to your SPF record
- Once you have completed this, your campaign will look better when received by your recipients and also increase the success of your campaign