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Help Topic: Checking In


Please note that Shift Management is not available for the the Starter Package

Candidates Check In and Out of Shifts they have been assigned.

On opening the App, if there is a current active Shift assigned to them, they will be automatically prompted to Check In from the main page.

On tapping that option, or entering the "Manage this Shift" page they will be presented with the following:

 

Candidates will only be able to Check In after 1 hour before the Shift starts and will be told when check in opens in hours and minutes.  If they are running late, it will inform them how late they are running in hours and minutes also.

They can use this page to action the following:

  • Check In - inform the App that they have arrived on site for their Shift
  • Running Late - this will forward them to the Messaging page of the App with all the details entered for the Job and Shift they are running late for.  On sending the Message, this will set their status to "Late" in the Shift Dashboard and inform the team via Tracker notification.  They can still Check In at the point they arrive
  • Cannot Attend - this will also take them to the Messaging page of the App with all the details entered for the Job and Shift they cannot attend.  On sending the Message, this will set their status to "Not Attending" in the Shift Dashboard and inform the team via Tracker notifications.  They will be unable to Check In from this point and in the Shift Planner, the team will be allowed to enter additional "back-fill" candididates to that Shift in order to suppliment the non-attending Candidate

On Checking In, the Geo-Location of the App at that point is stored and can be referenced in the Shift Dashboard using the map marker icon.  They will be presented with the time they are checking in and asked to confirm the time of arrival (in case they are checking in early or late).  We therefore store and present to the client 3 key date/times:

  1. The date and time the Shift was due to start
  2. The date and time the physical check in occurred
  3. The date and time the Candidate declares as their check in 

 

Please note that Shift Management is not available for the the Starter Package