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Raising a New Ticket

This lesson explains how to Raise a New Ticket. ...

Assigning a Ticket to another person

This lesson shows you how to Assign a Ticket to another person within your Business. ...

Acknowledging a Ticket

This lesson explains how to Acknowledge a Ticket when it has been raised. ...

Closing a Ticket

This lesson shows you how to change a Ticket Status to Closed. ...

Adding other people to Ticket Notifications

This lesson explains how to add other people to Ticket Notifications. ...

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