Dynamic Rates lets you define flexible pay and bill rate structures for temporary placements - instead of relying on a single flat rate. Tracker automatically works out the right pay and charge for every shift, based on a set of rules you configure once.
What Are Dynamic Rates?
Rather than setting one rate per placement, Dynamic Rates calculates pay and bill rates based on factors like:
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Time of day the candidate worked (e.g. day shift vs. night shift)
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Day of the week (e.g. weekday vs. weekend rates)
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Overtime thresholds (e.g. anything over 8 hours a day, or 40 hours a week)
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Time on assignment (e.g. stepped rate changes to support AWR compliance or probation periods)
Key Points
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Applied at placement level, so different workers on the same assignment can sit under different rules
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Candidates simply clock in and clock out - Tracker runs the calculation behind the scenes
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Currently supports hourly rates only
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Available for Professional & Enterprise tier customers
Where Are They Created?
Dynamic Rates are configured in Tools & Settings > Back Office. This is where you'll build out the Rule Sets that later get applied to shifts and placements. Step-by-step configuration walkthroughs are covered in the Creating Dynamic Rates & Rate Tester help file (see below for a link) - this article just introduces the concepts you'll see there.
Key Concepts
Every Dynamic Rates setup is built from three connected parts:
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Rule Sets - the top-level container. Each one is defined by a Client (optional, leave blank to make it available to all clients), a Position (work type), and an optional description.
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Rate Rules - sit inside a Rule Set and define the actual pay and bill rates for specific time/day conditions. The first Rate Rule added to a set is automatically treated as the default.
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Overtime Rules - also sit inside a Rule Set, and define the thresholds at which overtime kicks in, linking to a dedicated Rate Rule to supply the premium rate.
A few things worth knowing before you start building:
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Rate Rules and Overtime Rules work in conjunction with each other, so it's worth planning your structure out first
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The recommended order is: base Rate Rules first, then Overtime Only Rate Rules, and finally the Overtime Rules that link them together
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Rule Sets, Rate Rules, and Overtime Rules can't be deleted once created, only deactivated
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Existing Rule Sets can be duplicated, which lets you use them as templates for similar setups
What's Next
This article covers the "what" and "why" of Dynamic Rates. From here, the rest of the series covers the "how":
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Creating Dynamic Rates & Rate Tester - creating Dynamic Rates, including worked examples of common rate structures, and how to check your setup before going live: https://academy.tracker-rms.com/Home/Lesson/1347
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Applying to Shifts - attaching a Dynamic Rate Set when creating a Shift Job: https://academy.tracker-rms.com/Home/Lesson/1348
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Applying to Placement Records - attaching a Dynamic Rate Set directly to an individual placement: https://academy.tracker-rms.com/Home/Lesson/1349
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Entering Time - what the candidate and timesheet experience looks like once Dynamic Rates are in place: https://academy.tracker-rms.com/Home/Lesson/1350