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This lesson details what the KnowledgeBase is and how to utilize it. The KnowledgeBase can be found within the Discover Tab in TrackerRMS. The KnowledgeBase is used to store Articles which are...
This lesson explains how to add an Article to the KnowledgeBase. You will need to have the privilege to 'Edit KnowledgeBase Articles' within your User Group in order to add, edit or delete Articles...
This lesson explains how to add a new Folder for your Articles to be saved to. You will need to have the privilege to 'Edit KnowledgeBase Articles' within your User Group in order to add a new Arti...
This lesson details how to view and edit a current Article within your KnowledgeBase. You will need to have the privilege to 'Edit KnowledgeBase Articles' within your User Group in order to edit or...
This lesson details how you can share an Article on the Portal for Contacts and/or Candidates to access You will need to have the privilege to 'Edit KnowledgeBase Articles' within your User Group i...